Terms of Service

Welcome to ISTAKA. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using the ISTAKA website (istakaindia.com), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Services Description

ISTAKA provides:

• Manufacturing and supply of concrete pavers and hardscape products
• Technical consultation for architects, developers, and contractors
• Product information, specifications, and technical resources
• Project support and after-sales service

3. Product Information

We make every effort to ensure that product information, specifications, and images on our website are accurate. However:

• Colors may vary due to screen settings and natural material variations
• Specifications are subject to change without prior notice
• Physical samples should be reviewed before final specification
• Pricing is provided upon request and may vary based on quantity and location

4. Intellectual Property

All content on this website, including but not limited to:

• Text, graphics, logos, and images
• Product designs and specifications
• Technical documents and guides
• Software and website design

is the property of ISTAKA or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

5. User Conduct

When using our website, you agree not to:

• Provide false or misleading information
• Attempt to gain unauthorized access to our systems
• Use the website for any unlawful purpose
• Interfere with the proper functioning of the website
• Copy or scrape content without permission

6. Orders and Transactions

For product orders and transactions:

• All orders are subject to acceptance and availability
• Pricing will be confirmed at the time of quotation
• Payment terms will be specified in the purchase agreement
• Delivery timelines are estimates and may vary based on production and logistics
• Standard warranty terms apply as specified in product documentation

7. Limitation of Liability

To the fullest extent permitted by law:

• ISTAKA shall not be liable for any indirect, incidental, or consequential damages
• Our liability is limited to the value of products purchased
• We are not responsible for installation errors or misuse of products
• Force majeure events may affect delivery and are beyond our control

8. Warranty and Returns

Our products are manufactured to meet IS 15658 standards. Warranty terms:

• Manufacturing defects are covered under warranty as per product specifications
• Claims must be reported within the specified warranty period
• Warranty does not cover damage from improper installation, misuse, or normal wear
• Specific warranty terms are provided with purchase documentation

9. Third-Party Links

Our website may contain links to third-party websites for your convenience. ISTAKA is not responsible for the content, accuracy, or practices of these external sites. Accessing third-party websites is at your own risk.

10. Indemnification

You agree to indemnify and hold harmless ISTAKA, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Raipur, Chhattisgarh.

12. Changes to Terms

ISTAKA reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes constitutes acceptance of the modified Terms.

13. Contact Information

For questions about these Terms of Service, please contact us: