Privacy Policy

ISTAKA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number
• Company name, job title, and professional role
• Project details and location information
• Billing and shipping addresses for orders

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited, time spent, and navigation patterns
• Referring website or source

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to consultation requests and inquiries
• To provide product samples, technical specifications, and quotations
• To process and fulfill orders
• To send technical resources, product updates, and marketing communications (with your consent)
• To improve our website, products, and services
• To comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with website hosting, analytics, email delivery, and payment processing
• Business Partners: Authorized dealers and distributors to fulfill your requests (with your consent)
• Legal Requirements: When required by law, court order, or government regulation

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

We use Google Analytics to understand how visitors interact with our website. This data helps us improve our content and user experience.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Business inquiry records are typically retained for 5 years.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@istakaindia.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: